These General Sales Conditions shall be applicable between companies of Ensto Group (hereinafter ‘Ensto’) and Purchaser, unless otherwise agreed by written agreement between the Parties. These General Sales Conditions form a part of the agreement.
Should the Purchaser present in his order a provision which conflicts with these Ensto General Sales Conditions, these General Sales Conditions shall prevail even in case Ensto fails to object to such provision. By placing an order the Purchaser approves these General Sales Conditions in present and future business relationship between Ensto and Purchaser. These general conditions can be studied and copied on Ensto web pages and a copy of these conditions shall be sent to the Purchaser on request.
Amendments to the sales conditions shall be made in writing when applying these General Sales Conditions. The agreement and its appendices, Ensto’s offer and these General Sales Conditions shall prevail over any conflicting provisions in Purchaser’s orders, confirmations, forms and any other documents.
Term ‘in writing’ shall mean a document having been signed by both Parties or a document having been sent as a letter, facsimile, an e-mail or another such a mean.
Offer shall be valid for a period as stated therein. Unless otherwise stated, the offer shall be valid for thirty (30) days from the date of the offer. Ensto is entitled to amend the price and the delivery time of the offer should conditions not attributable to Ensto so warrant.
3. Order and Agreement
Order placed in accordance with the offer within the validity of the offer shall be considered as an agreement between Ensto and the Purchaser. In such cases when the order is not based on an offer made by Ensto, it shall become binding upon Ensto accepting it. Ensto shall send a confirmation of order to the Purchaser upon request. Ensto shall not be liable for any incorrect delivery made according to an oral order, unless the Purchaser has confirmed the order in writing either prior to the delivery or prior to the commencement of the production.
4. Material and tolerances
Material requirements and the tolerances applied shall only be those stated by Ensto in the technical specifications related to and the standards referred to in the agreement. The material requirements, standards to be applied and the tolerances for special products manufactured according to Purchaser’s instructions must always be defined in the purchaser’s inquiry or order. Ensto guarantees that material in deliveries is in accordance with the specifications or specifications agreed upon. Unless otherwise agreed, tolerances shall be as generally applied by Ensto.
5. Materials supplied by the Purchaser for special products
Parts supplied by the Purchaser for special products shall be delivered DDP Ensto factory at the time as previously agreed upon. As regards serial products, the number of parts supplied by the Purchaser shall exceed the total number of products ordered by five (5) per cent.
The Purchaser shall be liable for that the parts delivered are in accordance with the measures and specifications agreed upon. Furthermore, Purchaser shall be liable for the costs caused to Ensto by defective or unfit materials, which cannot be used for any other reason.
The Seller guarantees quality and quality control of delivered products according to ISO9002.
If the procedure and the fee thereof is separately agreed, Ensto shall deliver samples of special products to the Purchaser prior to the commencement of the serial deliveries. The Purchaser is to inspect the samples without delay and inform Ensto of the results of such inspection. In case the Purchaser approves the samples without notices, Ensto will not accept notices of products delivered providing that they conform with the approved samples.
8. Terms of delivery, passing of risk
Delivery terms shall be interpreted according to the current ”Incoterms” at the time when the order was placed. Unless otherwise agreed, the delivery shall be FCA delivering Ensto company (Incoterms 2010) and according to the instructions given by the Purchaser. The products are delivered in appropriate packages. However, should the products require special packing, the Purchaser will be separately charged for.
9. Delivery Time and Delay
Should Ensto discover that the contractual delivery time cannot be adhered to, Ensto shall inform the Purchaser without a delay. If the delay is not due to force majeure and the delay causes considerable disadvantages to the Purchaser, the Purchaser is entitled to cancel the order or part of it provided that the delivery will be delayed more than four (4) weeks. Unless otherwise agreed, Ensto shall not be liable to pay penalty, indemnifications or liquidated damages in case of delay, nor shall Ensto be held responsible for any indirect or consequential damages caused to the Purchaser (see article 18).
10. Force Majeure
The following shall be considered as force majeure: industrial disputes, strikes, lock-outs, riots, mobs, fires, floods, wars, embargo, currency restrictions or any other circumstances beyond the control of the Parties.
The Party wishing to claim relief by force majeure shall notify the other Party without a delay upon the intervention and the cessation of it.
Prices offered do not include value added tax. Value added tax shall be added, when necessary, to the final amount of the invoice on prevailing rate at the date of the invoice. Ensto reserves the right to price adjustments in case of changes in production costs not attributable to Ensto, such as major changes in prices of raw materials or in exchange rates and the like.
Ensto shall inform the Purchaser of general changes in prices not less than fourteen (14) days prior to the amendment. In case the Purchaser does not approve the change he is entitled to cancel the order within seven (7) days after having received the information of the change in price.
12. Payment Terms and Ownership of Products
Payment shall be made according to the conditions set out in the offer. The time of payment shall be fourteen (14) days net from the date of the invoice, unless otherwise agreed. The products shall remain the property of Ensto until they have been paid to Ensto in full with possible interest for delay.
The retention of title shall not affect passing of the risk under clause 8. The Purchaser shall not resell, pledge, use, install, convert or process the products in any way before they have been paid in full. A breach of this condition shall entitle Ensto to cancel all orders and terminate the business relationship with the Purchaser with immediate effect. Should the Purchaser fail to fulfil his liability to pay within the time of payment Ensto shall be entitled to suspend further deliveries without prior notice.
13. Prepayment as a precondition of a delivery
Ensto shall have the right, at its sole discretion, to demand a prepayment as a precondition of a delivery or continuation of an ongoing delivery if there is reasonable doubt that the Purchaser’s ability to make payments has been compromised or that the Purchaser shall not pay Ensto on due date.
In case of overdue payment interest shall be collected for each delayed day according to the interest rate as set out in the invoice.
14. Defective Delivery, Guarantee
The Purchaser shall within eight (8) days after receipt of the delivery, inform Ensto of any and all defects in the delivery or in the products that he has noticed or should have noticed. After this period the goods delivered shall be deemed as complete and in good condition and the Purchaser is no longer entitled to make a complaint about such defect in the delivery or the products.
Ensto guarantees its products according to conditions set in a separate Standard Guarantee and Liability Terms, which form an integral part of these conditions.
For special products or in case the product has been produced according to specifications given by the Purchaser, Ensto shall be liable for that the structure of the product meets the specifications. Ensto shall not, however, be liable for defects due to material or construction ordered by the Purchaser, nor shall Ensto be liable for the product being suitable for the use it is planned for, unless otherwise agreed. Ensto shall only be responsible for such damages as may arise when the product is correctly used in conditions the product is intended for. Ensto shall not be held responsible for damages caused by faulty installation or faulty maintenance performed by the Purchaser without the prior written consent of Ensto. Furthermore, Ensto shall not be held responsible for any faulty repairs made by the Purchaser or damages due to use in inappropriate conditions or damages resulting from normal wear and tear.
The Purchaser shall return the products rejected in inspection of the delivery or because of a fault covered by the guarantee to Ensto in their original packing at the cost of Ensto. Ensto shall deliver the repaired or replaced products to the original destination at its own cost.
15. Technical Specifications and Instructions
Title to all drawings, diagrams, technical specifications and instructions delivered to the Purchaser by Ensto shall remain vested in Ensto and they shall be returned to Ensto upon a request. The Purchaser shall gain no rights to such documentation and data/information therein.
16. Patents and Other Industrial Rights
Ensto holds title to patents and other industrial rights. Any drawings, samples, technical specifications and other knowhow and any other similar industrial rights shall not be used, expressed, copied, imitated, solicited, communicated or otherwise made available to a third party.
Concerning products manufactured according to Ensto’s specifications the title to all technical documentation relating to manufacture, testing and use of the products and industrial rights thereto shall remain vested in Ensto. Purchaser shall not without a written consent by Ensto express or use any information protected by such industrial rights with a third party.
The Purchaser shall be liable for investigating whether the product is protected by a patent or any other restriction such as protection for patterns and designs, and inform Ensto thereof. Furthermore, Ensto shall be entitled to claim compensation from the Purchaser in case of damage caused to Ensto due to an offence against such restriction. In case a third party initiates proceedings against Ensto in relation to a breach of such industrial rights the Purchaser shall be liable for the costs and damages thereof. Furthermore, the Purchaser shall in addition be liable to Ensto for any payments and additional charges upon a written request by Ensto.
17. Product Liability, Duty to Insure
Ensto shall be liable for damages to products and damages to third parties caused by Ensto’s products according to current product liability laws in EU and these conditions (see also Orgalime S2000, Art. 38 and 43).
Parties shall immediately inform each other upon receiving information of such injury, death or damage. Purchaser shall inform Ensto of any particular risks he is aware of relating to properties or intended use of the products. Furthermore, the Purchaser shall inform Ensto of any product liability claims presented relating to the products.
Both Parties shall maintain at their own cost liability, product recall and product liability insurances covering third party damages. The insurance cover shall be sufficient and up to a level customary to the industry. The cover shall be no less than 1.000.000 euro. The Purchaser shall be liable to present a certificate of the insurance detailing the cover upon a request from Ensto.
Should Ensto have any reason to suspect that the product may cause a danger to users or third parties, Ensto shall have the right to suspend deliveries and to recall the product. In such case the stipulations regarding force majeure shall be applied.
18. Liability limitation
Ensto shall not be liable for damages caused by faulty installation of faulty maintenance unless Ensto itself has made the faulty installation or the faulty maintenance. Ensto shall not be liable for damages caused by inappropriate use of the product. Ensto shall not be liable for any indirect or consequential damages and economical losses, such as lost profit. In addition, the limitations of guarantee conditions of a product shall be applied (see Standard Guarantee and Liability Terms).
19. Cancellation of the agreement
In case the other Party is in an essential breach of terms of the agreement or these General Sales Conditions Parties shall have a right to cancel the agreement in writing.
In case of bankruptcy, insolvency, dissolution, liquidation or filing a petition for any of the foregoing or any similar arrangement involving the Purchaser constituting reasonable doubt that the Purchaser fails to fulfil its obligations arising out of the agreement Ensto shall have the right to cancel the agreement.
Ensto shall have a right to cancel the agreement upon technical or production related circumstances causing it impossible uphold the agreement.
The Parties shall not assign the agreement without a prior written approval of the other Party. However, Ensto shall without a written consent of the Purchaser have the right to assign the agreement or rights and obligations stated therein in part or in whole to another member of Ensto Group of Companies or a third party transferee of the business the agreement is in connection with.
Orgalime S 2000 general conditions except for articles 12-15, 18, 20; chapter 1 and 2, articles 23, 26, 28, 36, 39, 44 and 45 shall be applied to the agreement and shall form an integral part of the Offer and these General Sales Conditions. The Purchaser has been able to study the Orgalime S 2000 general conditions before making the purchase. Upon accepting the Offer these documents shall be applied to the agreement and the Purchaser shall be bound by them.
The conditions of the agreement shall be applied in the following order:
1. Conditions in the Offer
2. Ensto’s General Sales Conditions
3. Product-specific Guarantee Terms
4. Ensto’s Standard Guarantee and Liability Terms
5. Orgalime S 2000
6. Incoterms 2010
The failure by Ensto to require performance or correct interpretation or other legal effects of any provision shall not affect Ensto’s right to require performance or correct interpretation or other legal effects at any time thereafter, nor shall a waiver of any breach or default of this Contract constitute a waiver of any subsequent breach or default or a waiver of the provision itself. Any effective waiver shall be given in writing defining the particular breach or default it applies to.
This agreement shall be governed by the laws of Finland. United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. Any dispute or claim concerning or relating to this contract, or the breach, termination or validity of the contract, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Conflict Management Institute Association ry/r.f in Helsinki.
Should the Conflict Management Institute Association ry/r.f decide not to take the dispute into their arbitration, the dispute shall be settled by arbitration in Helsinki by one arbitrator. In such case the arbitrator shall be appointed by District Court of Eastern Uusimaa, Finland and the arbitrations are held in city of Porvoo, Finland. The language or arbitration shall be English. The decision of the arbitration tribunal shall be final and binding. The Parties may apply to any court of competent jurisdiction for a temporary restraining order, preliminary injunction or other interim or conservatory relief as necessary, without a breach of this arbitration agreement and without any abridgment of the powers of the arbitrators.
However, Ensto shall, at its sole discretion, have the right to bring an action based on unpaid invoices against the Purchaser in District Court of Eastern Uusimaa, Finland, which in such cases shall be the first instance legal forum.